We're happy to let you know that the issue affecting MyFitnessPal diary syncs has now been resolved. Meal data is once again syncing properly in ABC Trainerize.
The fix was implemented by the MyFitnessPal team on their end, and our team has applied the necessary changes within ABC Trainerize. We've also re-synced all available data to ensure your experience is seamless moving forward. We are actively monitoring performance to ensure everything remains stable.
We appreciate your patience and support while we worked through this alongside MyFitnessPal. If you and your clients continue to experience any issues, please reach out to our support team at help@trainerize.com.
Thank you again for your understanding, The Team at ABC Trainerize
Posted Jun 26, 2025 - 10:47 PDT
Identified
We’ve identified the root cause of the MyFitnessPal diary sync issue. The error "Diary sharing unsuccessful" is stemming from the MyFitnessPal side and is affecting some users trying to sync meals.
We’re actively working with their team as they investigate and resolve the issue on their end. Thank you for your patience. We'll share another update as soon as more information is available.
For real-time updates, visit: status.trainerize.com
Posted Jun 25, 2025 - 10:36 PDT
Investigating
We're currently experiencing an issue where MyFitnessPal meals may not be syncing through despite having the correct diary settings. Users may experience a "Diary sharing unsuccessful" error when attempting to sync their diary.
Our team is aware and actively investigating and working on a fix. We apologize for any inconvenience this may cause. Your patience and understanding are greatly appreciated. Thank you!